Class Terms & Conditions

Updated 5th December 2016

 Baumhaus Creative Family Centre was built for children to learn and families to grow. 
Baumhaus Wan Chai Hours: Monday–Sunday & Public Holidays, 9am-6pm. 
Baumhaus Harbour City Hours: Monday–Sunday & Public Holidays, 10am-7pm. 

REGISTRATION TERMS 

Class spaces are allocated on a first-come, first-served basis. 

Full term fees are payable. Payment is non-refundable. 

Included in the term fee is weekday playroom access for the registered child. Sibling playroom entry rate applies to siblings. Standard playroom entry fees apply to ALL on weekends and public holidays. 

In order to secure your slot, this registration followed by term payment must be submitted. 

Late Registration: Following the commencement of term, slots will be limited and will be allocated on a first-come, first-served basis. Latecomers have the option of enrolling for the next term at the early bird rate, and at the same time pro-rating the remaining weeks in the current term. 

PUBLIC HOLIDAYS 

Baumhaus is OPEN on public holidays 9am-6pm. However, there are NO Classes on these days. 

If your regular class falls on a public holiday then you are entitled to an alternative class. 

MAKE-UP CLASSES 

Subject to availability, students are offered two make-up classes for two notified missed classes, to be used up within the current term during special weekends and/or, where relevant, during camp immediately following the term. Make-up classes cannot be carried forward to another term. 

It is necessary to provide advance notice when you cannot attend a class 

If our available dates for make-up classes do not match your child’s schedule, then we cannot accommodate your make-up class. 

It is not possible to reschedule a missed make-up class. 

ADVERSE WEATHER POLICY 

Baumhaus will be closed when a black rainstorm or typhoon signal number 8 or above is hoisted. We will open and classes will resume 2 hours after such warnings are lowered or removed. No alternative class will be offered in lieu of a class that is cancelled due to such conditions. 

If in doubt, please check our Facebook homepage: https://www.facebook.com/BaumhausHK as this will be updated with important announcements. 

Baumhaus and the creative community limited reserves the right to make final decisions on all disputes.